Terms and Conditions

1. Definitions

For the purpose of these Terms and Conditions:

• Platform refers to OyeKar.com and all associated services
• User refers to any individual or business accessing or using the platform
• Service Professional refers to independent service providers listed on OyeKar
• Services refer to all home, office, and commercial services offered through the platform

2. Nature of Platform

OyeKar is a technology-enabled marketplace that facilitates connections between users and service professionals. OyeKar does not directly provide services unless explicitly stated. Service professionals are solely responsible for service delivery, execution, and quality.

Marketplace platforms primarily act as intermediaries and define roles and responsibilities between users and service providers through such terms :contentReference[oaicite:1]{index=1}.

3. Eligibility

Users must be at least 18 years of age and legally capable of entering into binding agreements under Indian law. By using the platform, users confirm that they meet these eligibility requirements.

4. User Responsibilities

Users agree to provide accurate and complete information while using OyeKar services. Users are responsible for maintaining proper conduct while interacting with service professionals.

• Provide correct address and contact details
• Ensure safe working conditions at service location
• Avoid misuse or fraudulent booking of services
• Make timely payments for completed services
• Follow applicable laws and regulations

5. Service Booking and Pricing

Service pricing displayed on OyeKar is indicative and may vary depending on service scope, location, and additional requirements. Final pricing may be determined after inspection or service evaluation.

OyeKar reserves the right to modify service pricing, availability, and service offerings without prior notice.

6. Payments and Transactions

Payments for services may be processed through available payment methods on the platform. Users agree to pay all applicable charges, including service fees, taxes, and additional costs.

OyeKar may use third party payment gateways for secure transaction processing.

7. Cancellation and Refunds

Cancellation and refund of services are subject to OyeKar Cancellation Policy and Refund Policy. Users are advised to review these policies before booking services.

8. Service Professional Responsibility

Service professionals listed on OyeKar operate independently. While OyeKar performs basic verification, it does not guarantee the performance or conduct of professionals. Users acknowledge that service execution responsibility lies with the service provider.

9. Intellectual Property Rights

All content on OyeKar.com including text, graphics, logos, design, and branding is the property of OyeKar. Users are not permitted to copy, reproduce, distribute, or modify any content without prior permission.

Terms and Conditions help establish intellectual property ownership and prevent misuse of platform content :contentReference[oaicite:2]{index=2}.

10. Prohibited Activities

Users agree not to engage in any activity that disrupts platform operations or violates applicable laws.

• Fraudulent bookings or misuse of services
• Providing false or misleading information
• Harassment or abuse of service professionals
• Unauthorized access or interference with platform systems
• Use of platform for illegal activities

11. Limitation of Liability

OyeKar shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform or services. The platform liability is limited to the extent permitted under applicable law.

12. Third Party Links and Services

The platform may include links to third party websites or services. OyeKar does not control or take responsibility for external platforms, their content, or their policies.

13. Data Protection and Privacy

User data is processed in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act 2023. Please refer to our Privacy Policy for detailed information.

14. Account Suspension and Termination

OyeKar reserves the right to suspend or terminate user access in case of policy violations, misuse of services, fraudulent activity, or breach of these Terms and Conditions.

15. Indemnification

Users agree to indemnify and hold OyeKar harmless from any claims, losses, damages, or liabilities arising from misuse of the platform, violation of terms, or infringement of third party rights.

16. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India. Any disputes arising out of platform usage shall be subject to the jurisdiction of competent courts in India.

17. Changes to Terms

OyeKar reserves the right to update or modify these Terms and Conditions at any time. Continued use of the platform after changes indicates acceptance of the revised terms.

18. Contact Information

For any queries or concerns regarding these Terms and Conditions, users can contact OyeKar through the official contact details available on the website.